1. Guest handling a. In general  Can I help you?  What can I do for you, Madam/Sir?  Would you like me to…..? b. In a hotel  Welcome to our hotel.  What sort of room do you need?  I am sorry, the rooms are booked. c. In a restaurant  We have special menu today.  What would you like to order?  I hope you enjoy the food. d. In a travel agency  What sort of ticket do you need?  Which ticket do you prefer, single or round trip?  What seat do you like, the economy or executive? 2. Gerund a. Gerund as subjects  Smoking is dangerous.  Riding motorcycle can be enjoyable. b. Gerund as objects  I don’t like fishing.  Johnny enjoys travelling so much. c. Gerund as complement:  Her job is sorting the mail.  Alice’s favorite hobby is playing badminton. d. Gerund after preposition:  Are you interested in collecting stamps?  I’m sorry for coming late. 3. Constructions with ‘too’ and ‘enough’  The soup is too salty for me.  The hotel room is comfortable enough. Note: ‘too’ (=terlalu) is used to show unsuitability/incapability ‘enough’ (=cukup/pas) is used to show suitability/capability |